inquiry

Before contacting us

  • FAQ

    We have compiled a list of frequently asked questions.

    FAQ

  • Regarding delivery

    We will ship your order within 3 business days of receiving it.

    *Delivery to remote islands may take longer.
    *Delays may occur due to weather or traffic conditions.

    Shipping policy

  • Returns Policy

    As a general rule, we cannot accept returns for reasons related to the customer after the product has been shipped.

    If there is any defect in the product, please contact us using the inquiry form within 7 days of receiving the product, stating the reason for return.

    return policy

Contact form

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  • ✅We will reply within 3 business days

    Business hours: Weekdays 10:00~18:00 (closed on Saturdays, Sundays and public holidays)

  • ✅ When there is no reply to your inquiry

    There may be cases where our email has not been received. Please contact us via LINE official or Instagram DM.

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