Shipping policy

■ Packing Slip

If the purchaser and the shipping address are different, a packing slip will not be included in the package.

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■ Shipping Schedule

Orders will be shipped within 3 business days after the order is placed.

※ We are closed on weekends and public holidays.
※ Shipping will also be suspended during long holidays such as summer holidays and the year-end/New Year holidays.
※ Depending on our store operations, shipments may occasionally be processed on weekends or public holidays.
※ Delivery to remote islands may take longer.
※ Delivery delays may occur due to weather conditions or traffic circumstances.

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■ Shipping Carriers

• Japan Post

• Sagawa Express

• Yamato Transport

※ Some items may be delivered via mailbox posting.

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■ Shipping Fees

・Within Japan

• Orders from ¥0 to ¥5,999 (tax included): ¥700

• Orders of ¥6,000 (tax included) or more: Free shipping (covered by our store)

※ Free shipping applies to orders over ¥6,000; however, shipping fees will be charged separately for multiple shipping addresses or multiple separate orders.

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・Taiwan

• ¥2,800

・Singapore

• ¥3,500

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■ International Shipping

International shipping is available for selected items to Taiwan and Singapore only.

Please note that customs duties, import taxes, and customs clearance fees may apply to international orders.
These charges are the responsibility of the customer.

Please also note that returns and exchanges are not accepted for international orders.

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■ Shipping Origin

All orders are shipped from Shibuya-ku, Tokyo, Japan.